Personal notes

Sorry for the non-existent blogging the last few days. There is no single reason for it but a bunch.

*- The Easter holiday. It was time well spent with family and friends.

*- My wife saw a liver specialist in Miami yesterday. We have known she is a hepatitis B carrier for years. There is some concern as to whether its inactive or active and whether my Dear wife has liver disease. More tests are going to be done.

Pray for my wife. I'd be lost without her.

*- My desktop is on its last prayer. I'm typing this via my laptop. Among my PC's problems are it has a pirated copy of windows on it, the hard drive is on the verge of a crash, the cd rom drive isn't working. That's for starters. Its a mess, and I'll be getting a new desktop to join my laptop sometime soon.

*- Because of the desktop problems I'm having to manually re-database all my career correspondence chess games. The file on the desktop is corrupting and won't send as an email. So I'm re-entering 1026 games move by move. That's a great deal of work and I'm not half done yet!

*- I'm through with AOL. After 11 years I'm leaving for Bell South and one of its DSL plans. 50 times faster than dial up and only $10-12 more a month. My AOL email is still good even when my service ends on April 22nd. So those of you who know it can still contact me there.

*- AOL's billing dept is such a clusterfuck I'm glad to be leaving. A few months ago they were charging my credit card for AOL Traveller's advantage and no one knew how or why I was being billed. I had to dispute the charge to end the service.

Then to cancel AOL they wouldn't talk to me, even though I'm the account holder and my wife's name is on the credit card. Three idiots giving me the run around before I called AOL corporate in Dulles VA. Five minutes with someone there got my service cancelled. April 22nd is my last day.

Adios AOL. I was with you 11 years but you treated me like garbage just too often. You forgot rule number #1 of customer service- The customer is always right even if the computer says not. That's when you get your butt and investigate instead of telling the customer you can't do anything for them.

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