Nice

All passengers, including economy class, on new Singapore Airlines planes will have access to a PC.

San Francisco (IDGNS) - Flying in economy class doesn't have to be a miserable experience. To make flying more enjoyable for its passengers, Singapore Airlines is adding bigger screens, more in-flight movies, and a PC in every seat on its newest planes.

Unlike many U.S. airlines, the carrier doesn't view in-flight service as a cost center where cutbacks can be made to reduce losses or boost profits. Instead, Singapore Airlines' latest investments in cabin service are designed to help it stand out from the competition and attract more passengers.

KrisWorld, Singapore Airlines' in-flight entertainment system, is a main focus of these efforts, offering on-demand movies, television shows, games, and music to passengers. Now, the airline aims to raise the bar, rolling out a new version of KrisWorld that improves significantly on existing systems and hints at what passengers can expect to see on the Airbus A380 and The Boeing 787 Dreamliner, when these aircraft enter service.

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Unfortunately, since the demise of Boeing's Connexion service, Internet access hasn't been available on Singapore Airlines. But the carrier is looking for another way of providing Internet access, hoping to offer yet one more way to for passengers to spend all those hours in the sky.

Knowing SIA from my one experience flying the airline, it wouldn't surprise me if they did have internet access available one day. When it comes to customer service, Singapore Airlines has few peers. They treat customers like they are the most precious people on the face of the earth.

Now if American carriers could learn from this carrier. My experiences with Northwest and Continental have been very good, but if my cancer is back, I may be back to flying cross continental again for treatment. I am not looking forward to it.

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